Privacy Policy


At Ōkami, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit www.okami.life (the “Site”) and engage with our offerings — including our products, services, content, and experiences (collectively referred to as the “Offerings”).

By accessing or using our Site, you agree to the practices outlined in this Privacy Policy. This policy is governed by our Terms & Conditions. In case of conflict, the Terms will take precedence.

Scope of This Policy

This Privacy Policy applies to all personal data (“Personal Information”) collected when you access, browse, or shop through our Site or otherwise interact with Okami. It does not apply to third-party websites or platforms that we do not own or control. We encourage you to review their privacy policies independently.

Information We Collect

1. Account Information

When you register on our Site, you may provide personal details such as your name, email address, password, and mobile number. This information helps us identify you, personalize your experience, and provide support.

2. Order & Payment Information

We do not store or handle payment data (e.g., card numbers) directly. All transactions are processed securely by our third-party payment partners (e.g., Razorpay), who operate under their own terms and privacy policies.

3. Device & IP Data

We automatically receive certain technical details from your browser, such as your IP address and cookies, to improve security, analytics, and user experience.

4. Cookies

Cookies help us understand how you interact with our Site. These small data files do not reveal personal information on their own but may be linked to your account. You can manage cookie settings in your browser, but disabling them may limit your experience on our Site.

5. Communication & Support

If you contact us via email or phone, we may retain those communications for support and quality purposes. We may also send you essential account updates or promotional emails — you can unsubscribe at any time.

Sharing of Information

We only share your information in limited circumstances:

  • With Trusted Service Providers (our “Agents”) for tasks such as shipping, payment processing, or email delivery — strictly under confidentiality agreements.
  • If Legally Required, to comply with the law, protect users, or address fraud/security issues.
  • During Business Transfers, such as a merger or acquisition, your data may be part of the transferred assets.
  • With Your Consent, if you opt-in to features that involve third-party integrations or promotions.

We never sell your personal information to advertisers or external marketers.

Data Security

Your account is protected by a password. We use reasonable industry-standard safeguards to protect your data, but no method of online transmission or storage is 100% secure. We encourage you to use strong passwords and log out after use.

Your Choices & Rights

  • Access & Edit Your Info: If you have an account, you can review and update your information by logging in.
  • Account Deletion: You can request deletion of your account by contacting us. Note: some residual data (e.g., prior orders) may remain in compliance with legal or operational requirements.
  • Limit Information: You can use the site without registering, but some features may be restricted.

Policy Updates

This Privacy Policy may be updated from time to time. All changes will be posted on this page, and in certain cases, notified to you directly. Continued use of the Offerings constitutes your acceptance of the revised policy.