• We strive to process and dispatch all orders within 24–48 hours on regular business days.

• Kindly note that shipments are not dispatched on Saturdays, Sundays, or public holidays.

• Delivery is managed through our logistics partner, Shiprocket. In case you feel the delivery partner is not attempting delivery properly, please flag it to us immediately. We follow a strict customer-first policy.

• For Cash on Delivery (COD) orders, we kindly request customers to make payments via UPI or online payment modes whenever possible.

• For expedited delivery, please contact us on WhatsApp. Additional charges may apply depending on the pincode serviceability for Blue Dart Air or DTDC Air.

• If you notice any leakage or damage to your order, we kindly request that you contact us immediately via WhatsApp or email with clear images of the package and product.